August 27, 2010—
I only take an international flight a couple times a year but they always seem seamless. On an average of 20 annual domestic flights, I’d say there’s trouble on 15.
Last week I had a connection in Miami, Fla. on American Airlines. The flight was slated to leave Chicago at 11:40 a.m. When checking in I was informed of a 20 minute delay because one pilot had not shown up.
To cut to the chase, we were all on the plane at 1 p.m. and sat on the runway for another hour, waiting for another pilot. Or maybe it was the same pilot. The flight attendants told the eight of us our connection had already beenmissed. We were going to [...]